ELD Mobile App

Updated: 06 February 2025

How to troubleshoot the basic issues with mobile data permissions, BT, GPS?

If the mobile app is not working correctly, follow these steps to check essential settings:

1️⃣ Check Mobile Data & Internet Connection

  • Ensure Wi-Fi or Mobile Data is turned on and has a stable connection.
  • If using mobile data, disable Wi-Fi to avoid weak or switching signals.

2️⃣ Verify GPS (Location Services)

  • GPS must be enabled for accurate tracking.
  • Set Location Mode to "High Accuracy" (Android) or "Precise Location" (iOS).

3️⃣ Enable Bluetooth (For ELD Connection)

  • Ensure Bluetooth is turned on and the device is visible.
  • If Bluetooth is on but not connecting, try toggling it off and back on.

4️⃣ Grant Necessary App Permissions

  • Go to Settings > Apps > [App Name] > Permissions and allow:
    ✅ Location (Always)
    ✅ Bluetooth (For ELD connection)
    ✅ Storage (For logs & reports)
    Notifications (For important alerts)

5️⃣ Restart the Device

  • A quick restart can resolve many issues.

    Try to follow the instructions on the video to set all permissions in your mobile app to correctly and fully use the Mobile app.