How to Install the App

Introduction

This guide will help you to install the Mobile App on your smartphone, ensuring you're ready to start working with our system.

Perquisites

Compatibility:

• iPhone: iOS 13.4 or later

• iPad: iPadOS 13.4 or later

• iPod touch: iOS 13.4 or later

• Mac: iOS 13.0.0 or later and a Mac with Apple M1 chip or later.

• Apple Vision: OS 1.0 or later

• Android 7.1 and later

Sufficient storage space needed for the app:

• Android: 70 MB

• iOS: 48.6 MB

Step-by-Step Instructions

• For Android Devices:

  • Open the Google Play Store - by pressing to the following link on your device - https://play.google.com/store/apps/details?id=com.reliable.eld&hl=en&pli=1

Or Search for the App - go to Play Store application from your home screen and search for “MGK ELD” in the search bar 

• Install the App -  press the “Install” button and wait for the Installation to complete.

• Open the App - press “Open“ button once the installation is complete to start using the App.

• For iOS Devices:

• Open the App Store - by pressing to the following link on your device - https://apps.apple.com/tr/app/mgk-eld/id1659829503

• Or Search for the App - go to App Store application from your home screen and search for “MGK ELD” in the search bar 

• Install the App -  press the “Install” button and wait for the Installation to complete.

• Open the App - press “Open“ button once the installation is complete to start using the App.

• Grant necessary permissions

  • Allow to send you Notifications -allow to be able to accept the Notifications in the App

  • Allow to use your location - allow to be able to automatically detect your location for logs and DVIR reports

Common Installation Issues

• Issue: “App not found in the store“ 

  • Solution: “Make sure that your device meets the minimum requirements of OS version and storage space. Try to refreshing the Store.

  • Solution: “Make sure that you have a stable internet connection and enough storage space on your device.“

FAQ Section

• Is the app free to download?

  • Yes, the mobile app is free to download from the App Store and Google Play Store. 

• Can I install the app on multiple devices?

  • Yes, but you can be logged in to one device at a time to be able to connect to ELD and start logging.

• What happens to my data if I uninstall the app? 

  • Your account data is stored securely on our servers

  • Reinstalling the app and logging in will restore your information

• How do I update the app? 

  • Enable automatic updates in your device's app store settings

  • Or manually update through the App Store/Play Store